Change or Cancel of Order(s)
We’re sorry that in most circumstances it is not possible to make changes to your order once you have placed it.
If you would like to add products to your order, please place a new order for these items.
If you need to change details of your delivery address or cancel it completely, please contact us for advice at 1300-88-7646 between 10:00am – 6:00pm, Monday to Friday. Please be ready to quote your Order ID.
Condition of returnsIt's important that returned items are in the best possible condition, so please take reasonable care of them and keep all packaging.
If you wish to return a product after the order has been despatched or delivered, please click here Product Returns.
There are some products that cannot be cancelled, refunded or exchanged. For more details please refer to our Returns Policy.