KL SOGO Live Chat is a free of charge service.

You shall fully be responsible for all actions and/or comments/remarks made through your account. You are strongly advised not to disclose your login information to others.

You agree that you shall at all times strictly adhere to all the applicable rules and regulations of use ("Rules") and you shall not upload, share, post, or otherwise distribute or facilitate distribution of any content including text, communications, software, images, sounds, data or other information:

  1. That is unlawful, threatening, abusive, harassing, defamatory, libellous, deceptive, fraudulent, invasive of another's privacy, sexually explicit, pornographic or that otherwise violates our Rules; or
  2. That encourages, incites, solicits, promotes or provides information about illegal or criminal activities (including pornography, terrorism, explosives, weapons, drugs, programming viruses, computer hacking and copyright infringement); or
  3. That consists of content that abuses, threatens, promotes or instigates physical harm or death to others or yourself; or
  4. That promotes or contains the addresses of other web sites; or
  5. That victimises, harasses, degrades or intimidates an individual or group of individuals in the area of religion, gender, sexual orientation, race, ethnicity, age or disability; or
  6. That infringes on any patent, trademark, trade secret, copyright, right of publicity or other intellectual property right of any party; or
  7. That constitutes unauthorised or unsolicited advertising, junk or bulk email (also known as "spamming"), chain letters, pyramid schemes, the promotion of particular stocks of shares and other financial products and services, or any other form of unauthorised solicitation or any form of lottery or gambling; or
  8. That contains software viruses or any other computer code, files, or programmes that are designed or intended to disrupt, damage or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorised access to any data or other information of any third party; or
  9. That, in any other manner, is deemed by us to be inappropriate to the well being of others; or
  10. That facilitates the exchange of third party phone numbers, mobile numbers, email or home addresses or any other personal details.

For your own safety and security, you should not disclose personal information such as your password, credit card numbers, home addresses, email addresses, phone numbers, mobile numbers, etc., to anyone online.

Denial-of-Service ("DoS") attacks
Anyone found to be using the chat as a springboard for a DoS attack of any sort against any target, whether in the same chat or elsewhere on the Internet, may be kicked and banned from the server without warning. DoS attacks that fall under this category include commandeering a channel by text-flooding (or "scrolling") it, flooding a specific user or attempting to use exploits against a specific user.